Online Purchase Related

Do you have an option of matching the price if in case the value of an item that I purchase goes down later?

Selling price is final and hence, 22kjewellery.com does not have the facility of matching the price. We make sure to calculate using current precious metal and gem prices so that we can provide the product to you at the best price. However, such prices would change from time to time.

What are the steps to be followed to place an order online?

Please make sure to follow the simple steps that are mentioned below:

First of all, select your desired piece of Jewellery and “Add to your Shopping Bag’
Click on ‘Checkout’ if in case your orfer is final. If not, ‘Continue Shopping’
Add your name and Email Address on the Checkout Screen to proceed for Billing and Shipping
Add your shipping details and choose the Payment Options
Choose the Mode of Payment and then place your the order
Once done,you will receive a confirmation email on order to the e-mail that you have provided during placing of the order.

Can I place an order by phone?

Definitely. After browsing through the designs on our website, you can order the desired one, by phone. Our customer Support executive will help you with placing the order. You can reach them on

Will I be getting an order confirmation?

Definitely. The confirmation of your order will be sent to the email id that you have provided to use when placing the order.

Is it possible to send a personalized message with the gift?

You have the option of including a personalized message with the gift when you place the order.