My Account and Registration

What do I do if I forget my password? You need to enter your email id on the sign in page and then click on the Forgot password box. A Link will be sent to your email Id,You need to click on that link which will redirect you to the page where you can enter your new password What is the procedure to change my password? You can easily change your password in Edit .

Return, Exchange & Buyback policies

What should I be doing if the product that has been delivered to be is in a defective/ damaged condition? In such events, you are required to return the product in an an unused condition with its original packing and it should also include original tags, so that the refund can be initiated. You can reach the customer service team on or send us an email at care@22kjewellery.com within 3 days to report the .

Security Questions and Privacy Policy

Are all my personal details in a secured form? We know that privacy is essential for you and we make sure to keep all your personal information in a secured form on www.22kjewellery.com. We make sure not to disclose your personal details to any other company for marketing purpose or for mailing purpose. All the payments will be processed by third party, who make sure to adhere to privacy policy that are mentioned. We .